GP
Gareth P
1 reviews | Active since Jul 2013
06 Nov 2024, 09:42
You will not get hold of anyone at Absa Activate
Absa Activate. I have spent 2 hours in the last 7 days holding on without ever getting through to a consultant. I have e mailed them. Got a reference number, but no response. Have requested call back on app, no response. Shocking
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Absa Insurance Company Limited's replyOfficial
06 Nov 2024, 10:23Dear Gareth
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***2.
Regards
Pravesh Bejay
Customer Value Management
Absa Insurance Company Limited's reply06 Nov 2024, 10:23
Official
Dear Gareth
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***2.
Regards
Pravesh Bejay
Customer Value Management