KR
Kenneth R
1 reviews | Active since Aug 2019
29 Apr 2025, 12:07
You are a number not a customer, they don't care
x2 weeks later, my claim has not been sorted +R200 airtime later: we apologize Sir
Guess what
That is scripted B.S
#Find a company that treat you as a paying customer.
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Replies (1)
Absa Insurance Company Limited's replyOfficial
29 Apr 2025, 13:51Dear Kenneth Robertson
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply29 Apr 2025, 13:51
Official
Dear Kenneth Robertson
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw