AN
Asavela N

1 reviews | Active since Feb 2019

27 Mar 2024, 22:18

****y service provider

i was forced to you use glasfit for windscreen replacement, now my rain sensor is malfunctioning

0
Replies (3)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply28 Mar 2024, 09:59
Official
Dear Asavela Ndevu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw

Best regards,

AN
Asavela N's update29 Mar 2024, 23:57
Reviewer Update
Now my review mirror just fell off as I was trying to adjust it.. It think it better you tow the car up till you and your service provider so a proper complete job.

As you have indicated that you made a mistake by providing incorrect glass spec.

Absa Insurance Company Limited
Absa Insurance Company Limited's reply02 Apr 2024, 10:54
Official
Dear Asavela Ndevu Thank you for your posting.

We awaiting for feedback from Insurance. Kind regards,Group Customer CareRezona Louw

Best regards,