AK
Abduragman K
1 reviews | Active since Nov 2012
17 Mar 2025, 11:58
Wrongful Policy Cancellation
I have had my policy for roughly 3 to 5 years and had only 3 claims. 2 for the exact same reason and 1 for household content. the 2nd claim of the 2 would not have happened if they had paid me the cash and I did things my way like I did now, which is in the best interest of absa and myself. The last 2 claims goes hand in hand
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Absa Insurance Company Limited's replyOfficial
17 Mar 2025, 12:58Dear Abduragman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply17 Mar 2025, 12:58
Official
Dear Abduragman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Russell EdwardsCustomer Value Management
Best regards,