tM
tumi M
1 reviews | Active since Mar 2015
06 Jun 2023, 06:49
Wrong timing again
I can't believe this is the 2nd time you do this to me. I arrange for a convenient drive/ubber services for today at 12:30 and the drive was dispatched at midnight 00:30. Poor driver it is not safe out there The lady I spoke to asked if it's midnight and I specifically said NO and I asked her to please get it right this time but noo she sends a driver out at midnight. Please confirm that I will loose my trip and arrange my ride for 12:30
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Absa Insurance Company Limited's replyOfficial
06 Jun 2023, 08:54Dear Tumi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa Insurance Company Limited's reply06 Jun 2023, 08:54
Official
Dear Tumi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,