ZM
Zizipho M
1 reviews | Active since Jun 2024
23 Dec 2024, 11:37
WORST SERVICE EVER - DO NOT USE ABSA IDIRECT UNLESS YOU WANT TO HAVE ANXIETY ATTACKS
Yho I have never had regrets like inthis in my life Absaaaaa! no man this is uncalled for. a whole week trying to cancel my insurance with no luck of getting through to any consultant. after an hour holding the call gets cut
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Absa Insurance Company Limited's replyOfficial
23 Dec 2024, 15:04Dear Zizipho Mrulekana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***4.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply23 Dec 2024, 15:04
Official
Dear Zizipho Mrulekana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***4.
Kind regards,
Group Customer Care
Rezona Louw