SP
Simmi P

1 reviews | Active since Feb 2021

18 Nov 2024, 14:18

Worst Service Ever

Worst insurance company ever. Can't wait to move my insurance to a more credible and reputable company. They never respond to emails.

I have had my insurance with absa for years and have my cars and houses insured with them.

I have been getting around R800 -R1500 monthly cash back seeing the high insurance premium I pay and then last month it dropped to R138 and the coming months will be the same.

I have sent them emails asking them why and no response. Its like they wait for people to complain on social media before they do something.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply18 Nov 2024, 15:46
Official
Dear Simmi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***2. Kind regards,Group Customer CareVanessa Crowe