AM
Asanda M
1 reviews | Active since Jun 2021
07 Apr 2025, 14:24
Worst service by Absa Activate
Worst service I have ever experienced when it comes to car insurance queries. They took double premiums for my car insurance and the is no one to assist as to why double deductions was done. You call Absa activate and wait for hours on the phone for assistance with no luck. You even email them, no feedback whatsoever.
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Absa Insurance Company Limited's replyOfficial
07 Apr 2025, 14:41Dear Asanda Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply07 Apr 2025, 14:41
Official
Dear Asanda Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***3. RegardsPravesh BejayCustomer Value Management