Worst service

The worst.

My challenges started when I was trying to get the telematics divice installed, at some point I was informed that I said the policy was cancelled. This was not the truth as I never spoke to any of them, but I i kept requesting a call back on the app and nothing, I emailed as well and not respond. I each time I called, I would hold for long coz of high call volume.

Now that the telematics is installed, it's not recording trips. One again my request to be called fell on deaf ears. I called on 02 September 2024 and an email was sent to activ8support and Aerol and still no feedback.

I responded on the email asking for feedback on 05 September 2024, and still nothing.