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cfarural C
1 reviews | Active since Mar 2017
13 Apr 2024, 17:41
Worst of all
These guys are bad. Phone to cancel application then you are told the cancelation department will come back to you, which never happen. Then eventually when you get through to cancellations they tell you you are late to cancel and 1 days premiums will be deducted. 1/5 of motley premium. You email them regarding what's going on and give them 7 days to rectify, they don't even reply to your email with a confirmation they received it.
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Replies (1)Absa Insurance Company Limited's replyOfficial
16 Apr 2024, 09:23Dear Anton
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***6.
Regards
Pravesh Bejay
Customer Value Management
Absa Insurance Company Limited's reply16 Apr 2024, 09:23
Official
Dear Anton
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***6.
Regards
Pravesh Bejay
Customer Value Management
