Worst non communication ever maybe rather stay with banking only! Terrible!!

Worst communication I have ever experienced with a insurance company! Did the online application all looks good the price looks good then it started with a telematics device I need. Nothing on the application even mentioned something like this so I have been trying to get hold of ABSA Activate or Absa car insurance their number just goes dead! Tried email and repeated attempts to call anyone but no luck! On line call back nothing! Glassfit supposed to install this thing they can't give me any info as to this device. It's a joke! Stay away please that is free advice!!