RL
Russell L
1 reviews | Active since Nov 2024
25 Nov 2024, 14:46
Worst insurance to deal with ever
The worst insurance company to deal with No feedback on a claim I registered a month ago The absa activate app is useless cause it never works No customer service ,nobody ever calls you back ,emails never gets answered But they take your premium diligently every month..
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Absa Insurance Company Limited's replyOfficial
25 Nov 2024, 17:20 Dear Russell Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply25 Nov 2024, 17:20
Official
Dear Russell Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareVanessa Crowe