Worst Insurance Ever

Worst insurance company,I registered a claim for my tv recently,claim was approved on Tuesday after endless of follow ups I have been doing,apparently my claim advisor was Palesa I never heard anything from her,today i called again and my policy was still active as I had to do another follow up on my claim after we done with the claim which is approved,i asked to be transferred to collections to sort out my claim I speak to a gentleman by the name of Lucky who told me that my policy was supposed to be cancelled,i was never informed,I asked him to put me to his manager he transfers me to claims...They are bad with communication you constantly need to do follow up for every claim you register with them by the time your claim is settled your emotionally drained now I am told that my claim was not supposed to be approved after i kept calling them...Yes the premium is low but the service is TERRIBLE to think I reffered over 10 people to them who have active insurance with them well as far as they know definitely will ask them to cancel their insurance with absa....Insure with them at your own risk you literally have to fight to be serviced so annoyed had over 2 claims with them all lf them I had to literally beg them to pay out