CA
Clinton A
1 reviews | Active since Feb 2022
09 May 2023, 14:16
Worst Insurance company
I have been waiting on Absa idirect Insurance for feedback since the 28th of Feb 2023, they have kept me waiting and have forced me to drive a broken car and I am still waiting on feedback from them this is the worst insurance company I have ever done business with.
Helpful (0)
Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
09 May 2023, 14:29Dear Clinton Adriaanse
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5
Kind regards,
Group Customer Care
Nthabiseng Sibande
Absa Insurance Company Limited's reply09 May 2023, 14:29
Official
Dear Clinton Adriaanse
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***5
Kind regards,
Group Customer Care
Nthabiseng Sibande
CA
Clinton A's updateReviewer Update
11 May 2023, 10:55I am still waiting It has been five days since I submitted the information your team needed and still, I am sitting with a broken car I need it for work so now this is affecting my income now.
CA
Clinton A's update11 May 2023, 10:55
Reviewer Update
I am still waiting It has been five days since I submitted the information your team needed and still, I am sitting with a broken car I need it for work so now this is affecting my income now.
Absa Insurance Company Limited's replyOfficial
11 May 2023, 12:01Dear Clinton
I fully understand how you are feeling.
I am liaising with our claims team to work on this matter and get back to us.
An update will be sent to you.
Kind regards,
I fully understand how you are feeling.
I am liaising with our claims team to work on this matter and get back to us.
An update will be sent to you.
Kind regards,
Group Customer Care
Nthabiseng Sibande
Absa Insurance Company Limited's reply11 May 2023, 12:01
Official
Dear Clinton
I fully understand how you are feeling.
I am liaising with our claims team to work on this matter and get back to us.
An update will be sent to you.
Kind regards,
I fully understand how you are feeling.
I am liaising with our claims team to work on this matter and get back to us.
An update will be sent to you.
Kind regards,
Group Customer Care
Nthabiseng Sibande