KT
Kamogelo T
1 reviews | Active since Mar 2022
30 Jul 2025, 12:24
Worst experience from ABSA Activate
This is my fourth and probably final complaint on Hello Peter, as I am cancelling my insurance with Activate by ABSA. They do not get back to customers, and this is probably the only way to get to them.
It has been a horrible experience; the past year has been the worst experience with any insurance company. I have been waiting for a week for someone from the retention team.
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Absa Insurance Company Limited's replyOfficial
30 Jul 2025, 13:41Dear Kamogelo Tlotleng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa Insurance Company Limited's reply30 Jul 2025, 13:41
Official
Dear Kamogelo Tlotleng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,