DM
Donnah M
1 reviews | Active since Jul 2021
16 Mar 2023, 19:58
Worst experience, explotation, *****, terrible service!
Stay away from Idirect home insurance, I wish to upload the pictures of the fallen paint job that was done at my house after flash flood!?! What a terrible experience and worse I have with this insurance for a long time but I feel exploited..
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
17 Mar 2023, 08:20Dear Donnah Masiteng
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer Care
Vanessa Crowe
Absa Insurance Company Limited's reply17 Mar 2023, 08:20
Official
Dear Donnah Masiteng
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer Care
Vanessa Crowe