NG
Nishlan G
1 reviews | Active since Mar 2012
11 Nov 2022, 05:40
Worst customer service in the world
Worst company ever. Hellopeter should put negative star ratings because 1 is too high. Purchased a new vehicle 3 months ago. I had a telematics device installed by glasfit umhlanga. I have been unable to get my data on the absa activate app. After begging them to respond to my query, they did respond. To my surprise they said they have no record of a device being installed on my vehicle I am an absa private client ,I also begged the private bank to assist but as usual you have to wait ages for a response.
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Replies (2)NG
Nishlan G's updateReviewer Update
12 Nov 2022, 21:06I wasted my time going to have a new telematics device installed because the old one was not working. The new one still does not work and Absa Activate App also does not work. ABSA insurance does not respond .Telephone line permanently engaged. Absolutely worst customer service in the world.
NG
Nishlan G's update12 Nov 2022, 21:06
Reviewer Update
I wasted my time going to have a new telematics device installed because the old one was not working. The new one still does not work and Absa Activate App also does not work. ABSA insurance does not respond .Telephone line permanently engaged. Absolutely worst customer service in the world.
Absa Insurance Company Limited's replyOfficial
14 Nov 2022, 12:02Good day Nishlan
We are still working on your matter.
Kind regards
We are still working on your matter.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa Insurance Company Limited's reply14 Nov 2022, 12:02
Official
Good day Nishlan
We are still working on your matter.
Kind regards
We are still working on your matter.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd