NH
Nozipho H

1 reviews | Active since Aug 2018

03 May 2023, 10:18

Worst claim experience

i lodge a claim 2 weeks back with absa for my car no call that has a sketch i have been contacting them with no feedback whatsoever, the assessor has tried many times to be incontact with them however they dont priorities their clients.

Consumers cannot be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture. in a nutshell these no TCF

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply03 May 2023, 10:37
Official
Dear Nozipho Hlatshwayo

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for  your complaint is C-***5 Kind regards,Group Customer CareRezona Louw