YF
Yumna F
1 reviews | Active since Jul 2020
28 Jul 2020, 11:41
Worse service from Absa
I am super disgusted with Absa Life Insurance. I emailed our financial advisor ***ca with a few questions regarding my life insurance. His assistant was suppose to get back to me and up until today not a single email from them. How hard can it be.
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Absa Insurance Company Limited's replyOfficial
28 Jul 2020, 16:16Dear Yumna
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa Insurance Company Limited's reply28 Jul 2020, 16:16
Official
Dear Yumna
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management