BF
Buhle F
1 reviews | Active since May 2023
20 May 2023, 13:03
Why they increase my premium
I'm not happy with Absa Idirect insurance last year I took a cover to insure my car it was R 1556 a premium with R3000 axcess. This year May they increase a cover with R200, when I called them they minus that R200 if asked them a review of statement, they said they already done by minus that R200
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Absa Insurance Company Limited's replyOfficial
22 May 2023, 08:32Dear Buhle Funeka
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareRezona Louw
Best regards,
Absa Insurance Company Limited's reply22 May 2023, 08:32
Official
Dear Buhle Funeka
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareRezona Louw
Best regards,