KM
Khayalethu M
1 reviews | Active since Dec 2015
24 Oct 2023, 12:01
White supremacy Blacks can wait !!!
If my assessor was black he would have called and gave feed back on my first written complaint. White supremacy still rules even his manager could not get him to attend to my complaint. @ Andre Steyn my ABSA car insurance assessor that never picks up his phone, unbothered with complaints and escalations I know I black and inferior to you sir. I know 2 months in assessment stage is an adequate turnaround time for us nobodies if ABSA can't assist I would like my car back and you can continue with the whites you serve.
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Replies (1)Absa Insurance Company Limited's replyOfficial
24 Oct 2023, 12:28Dear Khayalethu Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Pravesh Bejay Customer Value Management
Best regards,
Absa Insurance Company Limited's reply24 Oct 2023, 12:28
Official
Dear Khayalethu Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. Regards Pravesh Bejay Customer Value Management
Best regards,
