SG
Shaheed G
1 reviews | Active since Mar 2009
21 Aug 2024, 17:00
Waiting 6 weeks on ABSA Insurance!!!!!!!!
It is now 6 weeks since my gate motor broke. This is my second post w.r.t Useless ABSA Insurance. Now they sent the 2nd service provider (Digicall - just so useless) - they took away the one gate arm and as I am writing this review - they are reinstalling the broken arm? So I am exactly where I was 6 weeks ago! I wonder if my skin was another tone - would I get this P**S Poor service! Please if other clients of ABSA insurance can let me know of their experience. Ombudsman here I come!
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
22 Aug 2024, 08:39Dear Shaheed Gamieldien
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply22 Aug 2024, 08:39
Official
Dear Shaheed Gamieldien
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***2.
Kind regards,
Group Customer Care
Rezona Louw