RM
R M
1 reviews | Active since May 2021
30 May 2021, 20:52
Very dishonest Consultant
Since October 2020 May waiting for the call recording that I was promised by Thabiso Letsoela to be sent to me, this was after I disputed some amount bathtubs went off from my bank not advised of it, Thabiso said Him and His manager found out that I was advised if it, I kept on disputing he said he will send the recording, and Ben today when I send him and email he ignore me, I am a loyal Client at ABSA but I will leave the leave the Institution
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Absa Insurance Company Limited's replyOfficial
31 May 2021, 12:25Dear R Mathuba
Thank you for bringing this matter to our attention. Kindly provide us with your account number as the provided ID number seems to be incorrect to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number as the provided ID number seems to be incorrect to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa Insurance Company Limited's reply31 May 2021, 12:25
Official
Dear R Mathuba
Thank you for bringing this matter to our attention. Kindly provide us with your account number as the provided ID number seems to be incorrect to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account number as the provided ID number seems to be incorrect to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management