1 reviews | Active since Jun 2019
very disappointed and abset
My nephew open a funeral cover for his Mom under his girl friends bank account at schweizer reneke absa branch as he was not working ,they decided to use their kids social grand money to pay for the policy because they were both not working that time .When the Gf open the policy she explain that she is opening it for her mother in law and their surname are obviously not the same .Absa has been deducting money until today .Now the mother in law passed away 0n the 19/10/2024 and they refuse to pay says she is not related to the deceased .my nephew has to borrow money to bury his mother after paying so much for the policy .i am very disappointed by absa as there is a lot of people who are not working and they try their best to pay policy for their loved one and only to be rejected at the last munities .I am going to take this matter to all the social media platform and radio station to warn people about absa .
Best regards,
Best regards,
My nephew has been getting calls from absa. But the matter is not yet solved... It's a internal mistake and now they are putting it on us... How do u deduct money for the whole 2 years and at the end u decline the claim... Bcz of relationship... They r trying to find mistakes from us where there is none... It's unprofessional and poor services they are offering even the way they solve this matter is unprofessional... I am gonna take this matter to ombsman and metro fm... It will be all over news... We can't just leave absa to rob our people and do nothing abt it while they have our money with them.
My nephew has been getting calls from absa. But the matter is not yet solved... It's a internal mistake and now they are putting it on us... How do u deduct money for the whole 2 years and at the end u decline the claim... Bcz of relationship... They r trying to find mistakes from us where there is none... It's unprofessional and poor services they are offering even the way they solve this matter is unprofessional... I am gonna take this matter to ombsman and metro fm... It will be all over news... We can't just leave absa to rob our people and do nothing abt it while they have our money with them.
I tried calling Ms Ganabo four times this afternoon however unsuccessful and sent her an sms advising that we require more time to resolve the matter. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
I tried calling Ms Ganabo four times this afternoon however unsuccessful and sent her an sms advising that we require more time to resolve the matter. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
It is indeed pleasing to receive complimentary remarks and thank you for your kind words.
It was with great pleasure to be of assistance. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
It is indeed pleasing to receive complimentary remarks and thank you for your kind words.
It was with great pleasure to be of assistance. Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,