PK
Pieter K
1 reviews | Active since Apr 2018
26 Mar 2025, 04:40
very bad service received from ABSA Insurance
this is now my 3rd complaint about ABSA Insurance. Not sure if it is because i logged a claim for my insured vehicle last month, but now, without any warning, my premium has more than doubled, from R1220 to more R2500. I am going to cancel this insurance as one cannot have these many issues with an insurer.
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Absa Insurance Company Limited's replyOfficial
26 Mar 2025, 08:55Dear Pieter de Koker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply26 Mar 2025, 08:55
Official
Dear Pieter de Koker Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2. Kind regards,Group Customer CareRezona Louw