CP
Costandino P
1 reviews | Active since Jun 2022
16 Sept 2026, 13:50
very bad service
Ive been a client for longer than 5years and the day i buy a new car and ask for insurance they want me to pay more after they say i would be paying the same amount as my previous car bottom line ive been on hold twice for more than 40 minutes I find that very unprofessional comming from a big compony
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Absa Insurance Company Limited's replyOfficial
16 Sept 2026, 13:51Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.
Absa Insurance Company Limited's reply16 Sept 2026, 13:51
Official
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.