TM
Thembinkosi M

1 reviews | Active since May 2017

07 Dec 2022, 08:56

Useless insurance please avoid them.

I lodged a claim on the 19th of November, my boundary was was storm damaged, took them a week to approve. Appointed their own service provider who does want to work. Now I have a burglary in my house. Even as 7th of December the wall hasn't fixed. Now, the house is damage and I have lost my goods.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply07 Dec 2022, 12:28
Official
Dear Thembinkosi Mathe  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***4. Kind regards, Group Customer Care Rezona Louw 

Best regards,