Useless Insurance Company - ABSA

Useless insurance company ever. I wish I could get out of this contract but I have my bond with these premium eating vultures. I recently (first week of December 2024) had my air-conditioner ****** from my property. I followed the necessary steps I.e. opened a case at SAPS, obtained a quotation for the replacement unit and sent through photos of the damages. My claim hasn't been resolved to date and I have called many times, contacted the complaints department a few times and still absolutely nothing even though it was escalated from the beginning of January. The usual thing will occur, someone from Absa will respond on this platform and that's it. Basically this platform also needs updating because all it does is receive our complaint and as long as the service provider replies its. "theoretically resolved" when it's far from that. Some of these companies are only in it to milk you, they don't have your best interests at heart. Please be very wary of this company as they almost always dig deep for reasons not to pay you out. Read my other reviews and you'll understand my grief with them. again the only reason I'm still with them is because I have my bond, will try to figure out this year how to get out if possible. And by the way this claim is around 10k.