ZM
Zanie M
1 reviews | Active since Jan 2016
05 Nov 2024, 09:48
Useless Insurance company ABSA
We are new bond holders. Welcome letter received on the 30th October. We have paid our bond and insurance. Received a new letter 3rd November we are no longer covered by insurance. No details why. This is our 1st installment. How unprofessional I am so angry right now. They can take there insurance and shove it!!!!
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Absa Insurance Company Limited's replyOfficial
05 Nov 2024, 11:08Dear Zanie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Pravesh Bejay Customer Value Management
Absa Insurance Company Limited's reply05 Nov 2024, 11:08
Official
Dear Zanie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. Regards Pravesh Bejay Customer Value Management