PT
PERCY T
1 reviews | Active since Jul 2021
19 Jul 2021, 12:33
USELESS CAR INSURANCE EVER
I REALLY REGRET FOR TAKING THIS INSURANCE I HAVE RECEIVED A TERRIBLE SERVICE EVER. FIRSTLY I INVOLVED IN A CAR ACCIDENT AND I HAVE NEVER RECEIVED ANY CALL OR ASSISTANCE FROM ANY ONE I WAS THE ONE CALLING SINCE DAY ONE AND THEY SAID A LADY BY THE NAME OF KELEBOGILE WILL ASSIST ME AND SHE NEVER ASSISTED ME WITH ANYTHING SHE IS JUST USELESS. THEY TOOK MY CAR TO A PANEL BEATER AND THEY TOLD A PANEL BEATERS TO PUT OLD PARTS TO MY CAR. I AM VERY ANNOYED I WILL IMMEDIATELY CANCEL THE INSURANCE AND TELL OTHER 5 PEOPLE THAT I REFFERED TO CANCEL THAT USELESS INSURANCE.
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Absa Insurance Company Limited's replyOfficial
19 Jul 2021, 16:00 Dear PERCY TSWELENG Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5 Kind regards, Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply19 Jul 2021, 16:00
Official
Dear PERCY TSWELENG Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***5 Kind regards, Rezona Louw Group Customer Care