UR
UNARINE R
1 reviews | Active since Feb 2023
06 Feb 2023, 20:24
Useless@ Absa insurance #devastated
I am so disappointed at activate by Absa insurance I had a car accident last week lodged a complaint online same day , I have been calling the insurance number for assistance with no one answering, the longest I have is an hour , I have telematics device that did not work for me In the day of accident. I have proof of emails that have not been rep**** . Devastated and no way forward yet I pay my policy every month with no skipping. So much for an insurance. Please hello Peter do review this for me
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Absa Insurance Company Limited's replyOfficial
07 Feb 2023, 12:45Dear Unarine Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa Insurance Company Limited's reply07 Feb 2023, 12:45
Official
Dear Unarine Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care
Best regards,