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Palesa M
1 reviews | Active since Sept 2020
10 Feb 2025, 13:59
Useless and *********** company
I am now gatvol. Their sales people sell lies, client services consultant are *********** to say the least, their management is never available, always in meetings yet nothing gets done. They are quick to debit but take forever to refund. Kabelo Monaheng blatantly ignored my email as the team leader, Nthabiseng from social media just told me she send activate an email and that's that. Bunch of *********** and useless people working there.
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Absa Insurance Company Limited's replyOfficial
10 Feb 2025, 14:56Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply10 Feb 2025, 14:56
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,