ME
Musa E

1 reviews | Active since May 2014

16 Nov 2024, 11:47

Urgent Cancellation - No response received- 5 days already!

I have requested cancelation via email of my vehicle ABSA activate on Novemebr 13th, it is now November 16th and I have not heard anything.

Tried calling 3 times, each occasion huge hold times, each occasion exhausts R100 worth of time.

If and when I was a new customer, quick and easy process, quick to sign up and take payment, and now it is a mission mission cancel.

I surely hope I I not still going to be charged for vehicle insurance for vehicle I no longer own.

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Replies (1)
ME
Musa E's update04 Dec 2024, 05:53
Reviewer Update
Worst ever! Don't think will be using this provider ever in the future.

I still got debited my monthly premium! I was promised this won't happen In their private reply and guess what, it has.

I emailed and requested a immediate, still awaiting a response.
I refuse to waste more airtime phoning and this don't get resolved, not like they re impulse the airtime.

I need this resolved asap! I did not give you permission to debit my account, kindly refund immediately.