JT
Jerry T

1 reviews | Active since Dec 2015

18 Feb 2026, 15:45

Urgent Assistance :warning light issue due out of market windscreen fitted

I took my vehicle for a service at Land Rover The Glen, and everything was in order at the time. About a week later, warning lights began flickering on the dashboard. I contacted Land Rover The Glen and booked the vehicle in for inspection. I was informed that they could not resolve the issue, as it is being triggered partly by a windscreen fitted with a non-Land Rover part.

I then contacted ABSA Insurance and was advised to request a letter confirming that the issue was caused by the aftermarket glass. I submitted this request but have received no response to date, and the problem persists.

If I am unable to receive assistance with this matter, I would like to understand what I am paying insurance for.

Please could someone urgently look into this issue and assist.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply18 Feb 2026, 17:28
Official
Dear Jerry
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***9.
 
Kind regards,
Group Customer Care
Vanessa Crowe