Updating my account

I spoke to Mr Lucky Khoza. He assisted me with effecting a late payment after the bouncing back of the debit order as a result of insufficient funds on my car insurance. I’m debited on the 15th of each month and there was a misunderstanding in my account which led to debiting of money which I did not authorise and this resulted in my car insurance not getting money. I phoned ABSA on Saturday and I was informed that Mr Lucky Khoza will phone me on Monday. He phoned and assisted me a great deal in keeping my account up to date