NFNF
Neil Fynn Neil Fynn
1 reviews | Active since Sept 2026
09 Sept 2026, 17:14
Unresolved claim for almost 2 weeks
Very bad service. Absa has not resolved my claim submitted on the 27August 2026. Absa plumbers are blaming the manufacturer Kwikott and kwilot is blaming absa plumbers. I pay my insurance to absa so absa is responsible. My geyser is not working and if I repair it myself the warrant will be questionable. Dont use absa insurance. I plan on moving to another insurance company that appreciates the customer
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
09 Sept 2026, 17:16Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.
Absa Insurance Company Limited's reply09 Sept 2026, 17:16
Official
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.