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mosatuka M

1 reviews | Active since Dec 2020

29 Dec 2022, 12:19

Unreasonable insurance

I've been trying to call to change contact the number they used is not even my number every time I call I stay online for more than 30 minutes no response just to change cell number. Imagine if I have an emergency what will happen I'm changing insurance. They don't deserve even 1 star, any better insurance call me please ***

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply29 Dec 2022, 16:41
Official
Dear Mosatuka Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care

Best regards,