BT
Bongani T
1 reviews | Active since Feb 2022
08 May 2023, 16:10
Unprofessional service
Very unprofessional once they make the sale your on your own they never give feedback and they never attend to clients complaints..as soon as I find an insurance company that will take me seriously im gone
Helpful (0)
Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
08 May 2023, 17:05Dear Bongani Thwala Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply08 May 2023, 17:05
Official
Dear Bongani Thwala Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's replyOfficial
09 May 2023, 16:41Dear Bongani Thwala
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***0.
Kindly provide our office with your account or ID number by close of business 09 May 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***0.
Kindly provide our office with your account or ID number by close of business 09 May 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply09 May 2023, 16:41
Official
Dear Bongani Thwala
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***0.
Kindly provide our office with your account or ID number by close of business 09 May 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***0.
Kindly provide our office with your account or ID number by close of business 09 May 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw