UNPROFESSIONAL

She does not even know that a MALE fitting and HOSE are MATERIALS used..... She asks me what materials were used after I have given A DETAILED invoice


PATHETIC AND UNPROFESSIONAL

Hi Vanessa

Thank you for your response.
Strange how fast kne can get a reply if something is aired on a platform like this.

Thank God, you have a lady called Mpumemlo, who handled everything this afternoon, in an AWESOME manner....Please give her a raise!!!!!

I am still not happy, seeing that its going take another three business days to make payment....

Three days MORE without WATER....Think about it!!!

Would you be happy if left without water for 10 days??..

Hi Vanessa

I submitted my banking details, just to be informed that it can't be my business banking account... (sole proprietor in my name)

I opened a Savings Account And submitted that as well.

AGAIN.....I have left NUMEROUS emails....
NO RESPONSE AGAIN.....NOT EVEN FROM THE PERSON WHO O PRAISED ON THURSDAY....

PLEASE ASSIST!!!!!!!!!!

2 WEEKS WITHOUT WATER......COME ON

And STILLLLLL......

No payment made.....Well get ready to receive my claims for wooden floors and cupboards seeing that the plumber is not closing off the final valve and I NEED WATER !!!!!

I AM TURNING THE WATER ON BECAUSE NO HUMAN CAN LIVE LIKE THIS FOR 14 DAYS

The flooring and cupboards WILL be flooded, but YOU don't seem to care!!!!! I need to bath, drink water, etc...so my basic need TO SURVIVE is higher up than floors and cupboards...

Regards
George

Vanessa

Do not start with same BS I have been getting from this pathetic company!!!!!!

Processed.....THAT DOES NOT PAY THE PLUMBER

Is it available in my bank account????? NO

I wonder what YOU would do without water for two weeks.....Are YOU going to accept answers like....Its processed....???? I doubt it!!!!!

All I am sayi g, is that I have given ample time for Absa to pay these funds.....
The consequences could have been PREVENTED BY ABSA..... I AM TAKING A BATH AND DRINKING WATER....

So by all means, explain PROCESSED to the plumber, who did all the work but no payment....He has a family too, you know.....

And lastly.....Isn't it PATHETIC that a BANK LIKE ABSA....CANT DO IMMEDIATE PAYMENTS...?????

So LASTLY....And now Im done asking and begging...

I HAVE DONE ALL IN MY POSITION TO PREVENT FURRHER DAMAGE.....BUT I HAVE TO LIVE AS WELL....AND WATER IS A BASIC RIGHT!!!!

The damage that WILL BE INCURRED when the plumber opens the water, is ABSA'S FAULT.....NOT MINE

I am stating this for the LAST TIME.....Why did it take ABSA more than a week to reply to my claim?????

Have a GREAT day

Why was there no management intervention after the FIRST complaint...????? Or is it srandard practise, for a client with a BURST WATERPIPE, to wait 9 days before someone eventually replies on an email.....and a further 10 days for paymenta to be processed.....NOT PAID OUT.....PROCESSED!!!!!!

Stop being BIAST and look at the FACTS

Thank you for confirming payment to my FNB account....Only one slight problem....

I DONT HAVE AN FNB ACCOUNT