MB
Mick B
1 reviews | Active since May 2014
26 Oct 2022, 08:58
UNHAPPY CUSTOMER PATHETIC SERVICE
This is the worst service I have received.
I called and waisted 1hr 24mins holding on and someone picked up the phone and dropped. I will be cancelling my my Insurance as the service is so ****!!!!!
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Replies (1)
Absa Insurance Company Limited's replyOfficial
26 Oct 2022, 11:23Dear Mick Bota
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply26 Oct 2022, 11:23
Official
Dear Mick Bota
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw