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Thabisa T
1 reviews | Active since Aug 2020
01 Jun 2021, 10:32
Unfairly deductions
Can someone from Absa contact me? I have a debit of a car policy that was a write off and there were no deductions last month but now I woke up that I’m deduct for a car that I don’t have. Please reverse the money as I have to pay for my insurance today. You inconvenience me
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Replies (2)
Absa Insurance Company Limited's replyOfficial
01 Jun 2021, 11:47Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***9. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply01 Jun 2021, 11:47
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***9. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
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Thabisa T's updateReviewer Update
01 Jun 2021, 12:01Your phone was cut off without solving the matter, please call me back
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Thabisa T's update01 Jun 2021, 12:01
Reviewer Update
Your phone was cut off without solving the matter, please call me back