LN
Lizzy N
1 reviews | Active since Jun 2024
05 Jun 2024, 09:15
UNFAIR TREATMENT FROM ABSA INSURANCE COMPANY
I am writing as an absa insurance customer, I was involved in an accident on the 30 of April 2024, they took me car as my insurance to their panel beater, my package has a car hire option of which I am paying for, so I went to collect a car 5 days after the date that I was expected to. Now the car hire it's due and my car is not yet ready, they telling me that they won't extend it's not their choice that my car is not yet done but by the time they were selling this insurance they said they extend in this situation. So my problem it's that the car hire it's due today th 05 of June 2024,if they don't extend how am I going to get to work.
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Replies (2)LN
Lizzy N's updateReviewer Update
06 Jun 2024, 12:42How do you communicate because I told you the car it's due on th 05 June 2024, time befor 17:00, so you are replying by 18:07 telling me you have extended the car hire days but the car was already gone because your consultant told me that I will pay it myself. I also have rep**** on your email earlier but you still don't get to me I don't know but I told your consultant that I will report this myb I should let the ombudsman know about this since I am struggling to get to work.
LN
Lizzy N's update06 Jun 2024, 12:42
Reviewer Update
How do you communicate because I told you the car it's due on th 05 June 2024, time befor 17:00, so you are replying by 18:07 telling me you have extended the car hire days but the car was already gone because your consultant told me that I will pay it myself. I also have rep**** on your email earlier but you still don't get to me I don't know but I told your consultant that I will report this myb I should let the ombudsman know about this since I am struggling to get to work.
Absa Insurance Company Limited's replyOfficial
06 Jun 2024, 15:43Dear Lizzy
We have responded to your email.
We have responded to your email.
Absa Insurance Company Limited's reply06 Jun 2024, 15:43
Official
Dear Lizzy
We have responded to your email.
We have responded to your email.