TN
Thabisile N
1 reviews | Active since Jul 2017
19 Dec 2024, 11:16
Unauthorized debit order “double debiting” and no customer service to resolve this
ABSA idirect ZERO customer service. You phone and hold for 30 minutes…no response…an hour of no response.. when they answer they forward you to someone you need to hold for another hour and the line will cut without being helped. Mind you they double debited me for a policy I cancelled.
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Thabisile N's updateReviewer Update
19 Dec 2024, 14:56I had to go to the bank and reverse the payment and stop further unauthorized debit order because I was not getting any assistance from ABSA idirect. Very inconvenient.
TN
Thabisile N's update19 Dec 2024, 14:56
Reviewer Update
I had to go to the bank and reverse the payment and stop further unauthorized debit order because I was not getting any assistance from ABSA idirect. Very inconvenient.