KM
Kefentse M
1 reviews | Active since Feb 2025
20 Feb 2025, 08:58
Unable to communicate
Unable to answer their phones when needed which makes it difficult to even make amendments on policies.
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Replies (1)
Absa Insurance Company Limited's replyOfficial
20 Feb 2025, 12:26Dear Kefentse Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply20 Feb 2025, 12:26
Official
Dear Kefentse Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareVanessa Crowe