PC
Pablo C
1 reviews | Active since Jul 2011
23 Dec 2020, 10:47
Trying to cancel account is incredibly difficult
After an awful claim experience I am now trying to cancel my account. I was placed on hold for over 10 minutes on my prepaid cellphone and then the call just dropped.
I am now calling again and on hold again :( :( :( :( :( :( :( :O
simply marvelous.
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
23 Dec 2020, 13:07Dear Pablo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa Insurance Company Limited's reply23 Dec 2020, 13:07
Official
Dear Pablo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care