MM
Masechaba M
1 reviews | Active since Nov 2015
12 Jun 2024, 12:43
Top Class Service from Lucia Mbanjwa
I made a call to Idirect this morning with a clear intention to cancel my policy for another Insurer who had offered a cheaper premium. Lucia Mbanjwa's bright and sunny voice answered on the other side and within 2 minutes she had me convinced to do a premium review with Idirect. I came away from this call, still an Idirect customer with a considerably cheaper premium and more favourable excess.
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Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
12 Jun 2024, 14:06 Dear Masechaba
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply12 Jun 2024, 14:06
Official
Dear Masechaba
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's replyOfficial
12 Jun 2024, 14:06 Dear Masechaba
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
Absa Insurance Company Limited's reply12 Jun 2024, 14:06
Official
Dear Masechaba
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance
It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance