SM
Siyanda M
1 reviews | Active since Dec 2019
31 Jan 2024, 19:03
too many delays on claiming for my rim and tyre
joined insurance and i was told it covers tyres and rims but when i claim nothing happens , and their partner claims expert also does nothing about it, its been 2 weeks now and nothing has been done
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Absa Insurance Company Limited's replyOfficial
01 Feb 2024, 08:55Dear Siyanda Myeni
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***5.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply01 Feb 2024, 08:55
Official
Dear Siyanda Myeni
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***5.
Kind regards,
Group Customer Care
Rezona Louw