SM
Sibongile M

1 reviews | Active since Oct 2018

05 Sept 2026, 16:14

This goes to Timothy Khumalo

This goes to Timothy Khumalo.Your presence during the car accident was truly remarkable. You steadied the situation with calm professionalism, guiding me through the chaos and even helping me reconsider my choices about the coupe. What stood out most was how you clarified the influence of the first‑help towers and ensured I made the right decision regarding towing the car. It is rare to see empathy, clarity, and decisive leadership combined so seamlessly in a high‑pressure moment, but you embodied all of these. I deeply value the way you transformed a difficult experience into one of reassurance and insight. Your presence and leadership made all the difference.

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply07 Sept 2026, 08:08
Official
Hi Sibongile

Thank you for taking the time to rate our service and share your feedback. We truly appreciate your recognition and are pleased to know that your experience with us was a positive one. Your input is valued and drives our commitment to service excellence.

Kind regards
 Dillon Doorsamy
 Customer Experience Administrator
 Absa Insurance