KT
Kamogelo T
1 reviews | Active since Mar 2022
10 Jul 2025, 09:20
Third complaint! Activate by ABSA is horrible!
This is my 3rd complaint on Hello Peter regarding Activate by ABSA, as they do not answer calls nor reply to emails!
1. Two months back, my premium was reduced, but now it's increased again! 2. The app is no longer updating rewards, and it's been like this for months now, and no one in that department is getting back to me.
I am in the process of moving my vehicle finance to Standard Bank and was giving the insurance the benefit of the doubt, but they keep proving me wrong.
Helpful (0)
Replies (1)0
Replies (1)
Absa Insurance Company Limited's replyOfficial
10 Jul 2025, 11:38Dear Kamogelo Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management
Absa Insurance Company Limited's reply10 Jul 2025, 11:38
Official
Dear Kamogelo Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***8. RegardsPravesh BejayCustomer Value Management