They couldn't care less.

I cannot get over how indifferent ABSA Activate and its employees are. It's absolutely shocking. A mere policy administration request to reinstate my policy was met with gobsmacking indifference. Absa Activate is supposed to be digital but inspection photos are asked to be provided by email. The attachments would obviously be too large so I asked if I can do the inspection at a Glasfit with the installation of the telematics device. Of course, they didn't respond but it's actually better to validate the condition of the vehicle that way. The representative Sibusiso...urg. Honestly still shocked that an insurer would have such a do not care attitude.